Privacy policy

Privacy Policy for Jacederm

Last Updated: March 2026

At Jacederm (accessible from https://jacederm.com), the privacy of our visitors is one of our top priorities. This Privacy Policy document outlines the types of information collected and recorded by Jacederm and how we utilize it to provide a professional skincare experience.

1. Information We Collect

We collect personal information that you voluntarily provide when making a purchase or contacting us at support@jacederm.com. This includes:

  • Identity Data: Name, shipping address, and billing address.

  • Contact Data: Email address and phone number.

  • Transaction Data: Details about payments and products purchased (processed securely via encrypted gateways).

2. How We Use Your Information

Your data is used strictly for professional and operational purposes:

  • To process and deliver your Acne & Scar Therapy orders.

  • To send automated shipping updates and tracking numbers.

  • To provide clinical customer support for your skincare routine.

  • To improve our website performance through analytical insights.

3. Cookies and Tracking Technologies

Jacederm uses 'cookies' to enhance user experience and track the effectiveness of our marketing. This is a requirement for our integration with Facebook Pixel and TikTok Pixel, allowing us to show you relevant skincare solutions based on your interests.

4. Data Protection Rights (GDPR & CCPA)

We fully comply with international privacy standards for our customers in the USA, UK, Canada, Australia, and New Zealand:

  • Right to Access: You may request copies of your personal data.

  • Right to Erasure: You may request that we delete your personal data under certain conditions.

  • 如果你想行使这些权利，请联系我们的隐私团队：support@jacederm.com。

5. Third-Party Services

We do not sell your data. We only share information with essential service providers like Shopify (hosting), Namecheap (domain services), and our shipping partners to ensure your order reaches you safely.